Privacy Policy
Last updated: February 02, 2026
1. Introduction
HalalHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.
2. Information We Collect
Personal Information
We collect information you provide directly, including:
- Name, email address, and phone number
- Shipping and billing addresses
- Payment information (processed securely through Stripe)
- Business information (for sellers)
- Halal certification documents (for verified sellers)
Automatically Collected Information
- IP address and device information
- Browser type and settings
- Usage data and browsing history on our Platform
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
- Process transactions and send order confirmations
- Verify seller identity and halal certifications
- Provide customer support and respond to inquiries
- Send promotional communications (with your consent)
- Improve our Platform and user experience
- Detect and prevent fraud
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Sellers/Buyers: To facilitate transactions (e.g., shipping addresses shared with sellers)
- Payment Processors: Stripe processes all payment information
- Service Providers: Third parties that help operate our Platform
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- SSL/TLS encryption for data transmission
- Secure payment processing through Stripe
- Regular security audits and monitoring
- Access controls and authentication
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Cookies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze Platform usage
- Provide personalized content
You can control cookies through your browser settings, but this may affect Platform functionality.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your data in a portable format
To exercise these rights, contact us at privacy@halalhub.com.
8. Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records are kept for 7 years for tax and legal purposes.
9. Children's Privacy
HalalHub is not intended for users under 18 years of age. We do not knowingly collect information from children.
10. International Users
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Platform.
12. Contact Us
For privacy-related questions or concerns:
Email: privacy@halalhub.com